Support

Need a hand with Zynlo? Email support@zynlo.app and we will get back to you.

Common questions

Do I need an account?

No, and there isn’t one. This build of Zynlo has no sign-in at all. Everything works immediately, and your material is stored on your device.

Where is my material kept?

On the device you are using, in the app’s own storage. It is not uploaded anywhere, and we do not hold a copy of it.

How do I move my subjects to another device?

Use You → Backup and restore. Back up everything to a file, move that file to the other device however you like, and restore it there. Restoring replaces what is on the receiving device, and the app tells you what is in the file before it does anything.

Will I lose everything if I clear my browser data?

Yes. Because nothing is uploaded, clearing site data or deleting the app removes your subjects, your review history and your progress. Take a backup you keep somewhere safe.

Zynlo says a card is wrong but my answer looks right

Open the card and add your wording to its acceptable answers. Zynlo already forgives missing accents and diacritics, but it cannot guess at a phrasing it has never been given.

Does Zynlo write my flashcards for me?

No. Zynlo writes a prompt for you to give to an AI assistant you already use, and then imports what that assistant produces. Nothing you type or import is sent to any AI service by Zynlo.

Can I get my data out?

Yes, at any time and without asking us. You → Backup and restore writes everything, including your review history, to a file you keep.

How do I delete everything?

See Deleting your data.